Frequently Asked Questions
Modern electric scooters sometimes differ greatly from conventional scooters with combustion engines. If you are interested in an electric scooter, you usually have a lot of questions. We want to help you to answer your questions and have therefore compiled and answered the most important questions about electric scooters.
What are the benefits of an e-scooter?
- Costs: For everyday use an e-scooter is clearly more cost-efficient than other means of transport including scooters with a combustion engines. Per 100 km the cost for an e-scooter is about a quarter of a traditional scooter. And there are hardly any maintenance costs.
- Flexibility: An e-scooter can be charged at any conventional wall socket no matter if at home or in the office. Today most batteries are removable and can be loaded very comfortably in any room. There is no more looking for a charging station.
- Practicability: An e-scooter is waiting for you right outside the front door - no matter if you live in the urban canyons of Stuttgart or in the fancy district of Schwabing (Munich). You just ride past the traffic jam, looking for parking space is much easier - what more do you want on your way to work in the morning?
- Emissions: Emissions? Nothing. Anyone who picks up their bicycle in the morning for environmental reasons can also pick uptheir electric scooter right away: The local emissionswhile riding are also zero! The driver of an electric scooter does not have to take a shower at work...
- Riding pleasure: Can the way to work be fun? Certainly! With an e-scooter. Everyday life is lifetime, too! Why not make your way to work an experience?
- Lifestyle: An e-scooter is not only a means of transport, but a lifestyle product. What years ago made a lot of noise today is a futuristically purring e-scooter. Envious looks included ...
What are the biggest differences between electric scooters and scooters with combustion engines?
- E-scooters run on electricity, not petrol. They need batteries, depending on the model they sometimes are removable.
- "Filling up", i.e. charging the battery, can usually be done at any conventional household socket.
- Depending on the model the battery can be fully charged after a few hours.
- During braking, energy is recovered through so-called recuperation. If you drive carefully, you can therefore partially recharge the battery while driving.
- The range of an e-scooter is normally completely sufficient for everyday use in the city. Some models have a range of 100 km per battery charge.
- Different from scooters with combustion engines e-scooters hardly make any noise. Normally there is just a faint purr.
- By immediate energy transmission into acceleration e-scooters can set off very fast.
What type of e-scooter suits me best?
This depends on what you need and what design you like best. For this purpose we have installed a filtering function on this site.
Generally speaking the following criteria are decisive in most cases:
- Engine power: Electric scooters with low engine power (e.g. 2 hp, 1.4 kW or 1400 watts) provide less acceleration and also less speed on the mountain. So if you prefer a good acceleration and like to drive fast in hilly areas, you should buy a scooter with higher engine power, e.g. a scooter with 4 kW (about 5.44 hp or 4000 watts). It should be noted, however, that for an electric scooter more than 4 kW (approx. 5.44 hp or 4000 watts) a higher driving license than AM or B is required. More details below under driving licence / legal.
- Removable battery: If you don't have your own garage or a parking space with socket (e.g. in rented flats in the middle of the city), you should urgently buy an electric scooter with removable battery. Otherwise you will have problems charging the battery.
- Range: Also with the range you should consider which distances you would like to cover without having to stop loading. For short distances to work (up to 30 km) you can buy almost any electric scooter nowadays. For longer distances (up to 100 km) you should urgently follow the manufacturer's instructions and make sure that the desired range can really be achieved. You can find the ranges at the individual scooters on our page. Important here: Factors such as cold, driving behaviour, gradients or loading can negatively affect the range.
- Charging time: If you travel a lot and have to load frequently, you should make sure you buy a scooter with the shortest possible loading time. You can also find the loading times in the technical data of the individual E-scooters on this page.
- Costs: In the acquisition costs the scooters differ nowadays very much. Especially if the design should play a big role, you often have to bring a few thousand euros more. In the daily consumption there are hardly differences with the electricity costs. Many manufacturers state the costs on 100 km. Most of the time you are under one Euro per 100 km.
- Guarantee: Many manufacturers offer their own warranty on the scooter or battery. So if you want to be additionally secured apart from the legal warranty rights, you should also include the respective warranty offers in your purchase decision.
- Pillion rider possible: Not all e-scooters have two seats. So if you want to take along a partner, you should ensure that the scooter has two seats.
- Climbing performance: Many manufacturers state the gradeability of electric scooters. Especially if you drive in hilly areas you should take a look at the climbing ability. The higher the watt/hp/kW number, the better the climbing ability.
- Body height: Body size also plays a role in the choice of scooter. From a height of 1.90 m you should pay close attention to the dimensions of the scooter, especially the legroom. Otherwise it can happen that you bump with your legs, which of course has negative effects on the riding pleasure.
What range do electric scooters have?
This also varies from model to model. Some modern electric scooters have a range of over 100 km. However, factors such as cold, driving behaviour, gradients or loading can negatively affect the range.
Information on the range of the different scooters you will find with the technical data on this site.
Where can I charge my scooter?
With modern e-scooters the battery can very easily be removed by hand and comfortably charged at every wall socket in the house.
Normally e-scooters are sold with a charging cable; it should always be kept in the vehicle.
How long does it take to charge the battery?
That is different with the individual models and it also depends on the battery and the charger. Some scooters are fully charged after two hours already, others need four hours or even longer.
More information about charging time is to be found at "Technical Data" on this site.
Can I take the battery into my flat for charging?
With recent models the battery can be removed and comfortably charged at a normal wall socket. This is especially useful if you don’t have your own garage and the scooter is parked in the street.
Must the battery be completely discharged ?
No, not at all. Depending on the individual battery it could sometimes even be better, if it is not completely empty before charging it again.
Is there the possibility of an "emergency charge" when the scooter stops unexpectedly?
Yes, certainly. You can charge the battery at a wall socket at any time. The charging time differs with the individual models. Sometimes you will need some minutes only before continuing on your way.
What about battery maintenance?
If possible, the battery should never be completely empty. It is better to charge it after usage and also to use it regularly. In winter the battery should be fully charged before storing and reloaded every few weeks. It also should be kept dry and not too cold. As the models differ in this respect it is best to ask the manufacturer what to do.
Which of the two types of battery is best?
Most electric scooters have either lead-acid or lithium-ion batteries. A scientific discussion would go beyond the scope of this article, but the following can be said:
- Lead batteries as a rule are very robust and defy low temperatures but have a shorter lifespan.
- Lithium-Ionen-Akkus partly lose their charge in the cold, but they last longer.
Which battery one chooses thus depends on what is required.
What are the costs of an e-scooter compared to a scooter with combustion engine?
Buying an e-scooter is sometimes more expensive than a traditional scooter with combustion engine. But as a rule e-scooters are cheaper in daily use. Depending on the power provider and the model, an e-scooter can possibly cost less than 1.0 euro per 100 km. Traditional scooters are about 4 euros per 100 km, depending on the model and the fuel provider.
What about maintenance costs of an e-scooter?
Because of their hub motors e-scooters have fewer wear parts than traditional scooters with combustion engines and thus normally don´t need much maintenance.
Which driving license is required for an e-scooter?
The following applies to Germany:
From 15 years of age young people need a special certificate to ride an e-scooter with a top speed of 45 km/h if it has been throttled to 25 km/h.
Note: Many of the E-scooters offered on the market with a maximum speed of 45 km/h can also be purchased throttled to 25 km/h.
From 16 years on people can use e-scooters with a top speed of 45 km/h; they need driving license AM or A1.
A driving license from 17 years on (BF 17) also entitles to ride an e-scooter with a top speed of 45 km/h (no company of an adult needed).
From 18 years on driving license B (car) and Motorcycle license A and A2 are valid for all models from 25 to 45 km/h. However, minimum age for license A is 24 years (for immediate start) and 20 years after having had license A2 for two years.
E-scooters with top speed over 45 km/h at least need license A1, depending on the power of the scooter even higher licenses (A, A2) could be required.
Please make sure you have the license needed for the e-scooter you want to buy.
Is there a helmet duty for e-scooters?
Yes. there is! Whoever rides a motorbike of any kind going faster than 20 km/h has to wear a protection helmet. This does not apply if you use safety belts as required.
Is there an obligatory inspection for e-scooters?
Basically, it certainly always makes sense to bring the e-Scooter to an inspection on a regular basis in order to detect problems at an early stage and have them remedied before damage occurs. If your contractual partner has issued a guarantee in the purchase, the existence of the guarantee can even be made dependent on whether you have met all the inspection deadlines. Therefore, we recommend that you read your contract documents carefully right at the beginning so that you do not overlook such clauses in the first place and possibly lose your warranty claims.
Do I need a registration for an e-scooter up to 45 km/h?
No, you don´t! Registration as needed for cars is not required for e-scooters. You needn´t get an operating permit for your e-scooter from the registration office. What you need, however, is a valid insurance and an insurance indicator proving that the scooter is insured.
Do I need an insurance for an e-scooter?
Yes, you do! For your e-scooter you need a valid insurance and an insurance indicator proving the existence of the insurance. Insurance indicators are sold by any agency. Nowadays you can also apply for an insurance to be sent to you online. As a rule they will want to know the manufacturer of the e-scooter, chassis number, drive type and year of construction. Very important: The insurance indicator is valid for one year only and must be applied for actively with the insurance company from the 1st of March every year.
Do I have to pay motor vehicle tax for an electric scooter with a maximum speed of 45 km/h?
No! Electric scooters with a maximum speed of 45 km/h are considered to be mopeds and are therefore classified according to § 3 Abs. 2 d) FZV i.V.m. § 3 No. 1 Kraftfahrzeugsteuergesetz from the motor vehicle tax exempted.
Do traffic bans apply to e-scooters?
No, but the road traffic regulations apply to electric scooters as they do to all other vehicles. Electric scooters, like all other vehicles, may therefore not be driven on the pavement or in the pedestrian zone on the cycle path.
How much hp is 1,000 watts?
1,000 watts are equivalent to 1.36 hp.
When does a higher wattage of a scooter make sense?
Higher current power can be recommendable in hilly or mountainous areas or when two people are on the scooter.
What is it, a wheel hub motor?
Electric scooters usually have a so-called wheel hub motor. The wheel hub motor (sometimes only called "hub motor") is characterized by the fact that, in contrast to conventional drive concepts, it sits directly on the wheel hub of the wheel, is therefore part of the wheel and therefore drives the wheel directly. A chain like the one known from conventional scooters or motorcycles with combustion engines becomes unnecessary. The wheel hub drive has several advantages. Since it is a direct component of the wheel, the wheel hub motor has a significantly higher efficiency. Losses due to additional mechanical components, such as cardan shafts, gears or chains, are eliminated. The space gained under the bonnet can also be used for larger and more powerful batteries.
Who pays for the repair of an e-scooter?
If there is a damage that you have caused yourself, you or your insurance will have to pay for it. In this case a look at your insurance documents can be worthwhile.
Should there be a defect that the scooter already had when delivered or if deficient manufacturing of the vehicle has lead to a defect, you should contact your trade partner. This can be the manufacturer who has sold you the scooter directly or the dealer. In each case it is important what your contract says. If you have a guaranty for several years you can possibly refer to it. But it depends on what exactly the guaranty has been given for. Sometimes it is only for the battery and not for the complete scooter.
If the contract does not contain any guarantee or similar additions (e.g. "Seller undertakes repairs of any kind for two years after conclusion of the purchase contract"), the question is whether you can assert legal warranty rights against the seller. You must then (in writing, with a period of at least 2 weeks) request the contractual partner to remedy this defect. The contractual partner must then either repair the electric scooter at his own expense, or provide you with a new electric scooter. Under certain circumstances, damages, reduction of the purchase price or withdrawal from the contract may also be possible, but this depends on the circumstances of the individual case. The statutory warranty claims expire 2 years after delivery of the scooter.
How long is the guarantee for e-scooters?
First of all, it must be clarified whether your contractual partner has given a guarantee at all; he is not legally obliged to do so. Guarantees can be issued by the seller in addition to the buyer's statutory warranty rights. The seller often guarantees to cover repair costs for a longer period beyond the statutory limitation period for warranty rights (2 years) in order to offer an additional incentive to buy. Whether such a guarantee was given in individual cases by the seller, you can usually see from the sales contract.
Important: Guarantees are often only given under certain conditions, e.g. when regular inspection dates or similar are observed.
Where can I have my e-scooter repaired?
Who'd have thought it? In a garage! There are now many garages that specialize in the repair of electric scooters. If you have specific repair needs for your electric scooter, we recommend that you contact the seller of the scooter. This can be either the manufacturer himself, if he sells directly, or a dealer. Both the manufacturer and the dealer usually work together with a service network from many garages. In most cases a look at the homepage of your contract partner will help.